Information We Collect

We collect and process the following types of information when you use the Roof App:

• Account Information: Name, email address, phone number, and profile details necessary for account creation and verification.
• Property Information: For property owners, we collect property details, images, location data, and availability information for listings.
• Communication Data: Messages, chat histories, and communication preferences between property owners and potential tenants.
• Visit Request Data: Scheduling information, visit preferences, and feedback regarding property viewings.
• Device Information: Device type, operating system, and push notification tokens for sending alerts.
• Usage Analytics: App interaction data, feature usage patterns, and user preferences to improve our services.

How We Use Your Information

• Property Verification: To review and verify property listings comply with local laws and our standards.
• Visit Management: To facilitate property viewing requests, scheduling, and follow-up communications.
• Notifications: To send push and in-app notifications about scheduled visits, reminders, and visit feedback requests.
• Communication: To enable chat functionality between property owners and potential tenants.
• Service Improvement: To analyze usage patterns and enhance app features and user experience.
• Legal Compliance: To ensure adherence to real estate laws and regulations in our operating jurisdictions.

Data Sharing and Disclosure

We may share your information with:

• Property owners and potential tenants (limited to information necessary for property viewing arrangements)
• Service providers who assist in our operations
• Legal authorities when required by law

Data Retention and Deletion

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data by contacting our support team.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Control your notification preferences

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure data storage, and regular security assessments.